Understanding trigger properties

Workflows allow you to choose from a number of different triggers - such as when a new order is created, when a new product is created, or when a dispute is raised.

Each different trigger also has a collection of extra information that comes with them. For example, when a new order is created, we receive information about the order number, the line items, and even information about who placed the order. These bits of information are called properties.

Trigger properties unlock some powerful capabilities in Swoop, such as:

• Using variables in your emails
• Using advanced criteria for triggers

Properties for each trigger type

Different triggers have different properties. You can find information about the different properties, what they're for, and what format they are in, below.